Accessibility is more than compliance. Can your customer actually use your product or service independently?

A product can meet technical requirements and still create frustrating or unnecessary barriers for customers with disabilities. Home Enabled reviews products, services, technology, and customer journeys through both an accessibility and real-world usability lens.

The review can examine areas such as product setup, navigation, controls, documentation, customer support, digital interactions and the overall experience of completing important tasks.

Clients receive documented findings, prioritized barriers, practical recommendations and a findings presentation.

Depending on the engagement, we can review:

• Product setup and onboarding
• Navigation and controls
• Digital interactions
• Customer-facing processes
• Instructions and documentation
• Customer service and support experiences
• Accessibility barriers affecting independence
• Opportunities to create a more inclusive customer experience

Experienced professionals dedicated to your success.

Proven results that speak for themselves.